Commercial Data 

PI does not include:

• De-identified or aggregated consumer information

• Publicly available information from government records

• Health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data

• PI covered by other privacy laws, including: The Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994

Categories of Sources of PI

We obtain the categories of PI listed above from:

• You or your authorized agent,

• Service providers,

• Affiliates,

• Publicly available information,

• Organizations with which you are employed or affiliated, or

• Activity on our apps and websites. 

Collection from these sources may occur online, in person, via paper or other electronic means, and may occur automatically where state law permits such profiling absent an explicit request to opt-out.

Why We Collect PI

We collect your PI for one or more of the following business purposes:

• To respond to an email or particular request from you

• To communicate with you

• To personalize services for you

• To process an application as requested by you

• To administer surveys and promotions

• To provide you with information that we believe may be useful to you, such as information about products or services provided by us or other businesses

• To perform analytics and to improve our products, websites, and advertising

• To comply with applicable laws, regulations, and legal processes

• To protect someone's health, safety, or welfare

• To protect our rights, the rights of affiliates or related third parties, or take appropriate legal action

• To keep a record of our transactions and communications

• To detect and protect against security incidents

• To debug to identify and repair errors

• As otherwise necessary or useful for us to conduct our business, so long as such use is permitted by law

Sharing or Selling Your PI

At times, we may share or sell your PI with third parties to display advertisements to you based on your activities, preferences, or interests. You may opt-out of this activity on your device by using our cookie management tool on our website and by submitting a request via the Do Not Share or Sell My Personal Information link on the website. The preceding only applies to https://careers.unitedhealthgroup.com.

Third parties are not allowed to use or disclose your PI other than as specified in our contract and as permitted by law.

If we seek to use your PI for a materially different purpose than we previously disclosed in this notice, we will notify you and will not use your PI for this new purpose without your explicit consent.

You may configure opt-out preference signals through your web browser utilizing functionality enabled on our website. Use this functionality to opt-out of sharing/selling your PI.

Sensitive Personal Data

We only process Sensitive Personal Data to process transactions necessarily related to your employment or application for employment.

How Long We Retain Your PI

We will retain your PI for as long as we provide products and services to you or as required by law.

Your Rights

• You have the right to request that we disclose certain information to you about our collection and use of your PI over the preceding twelve (12) months prior to your request. Once we receive and confirm your verifiable consumer request, we will disclose to you

  • What PI we collect about you

  • Where and from whom we collect PI about you

  • Our business purpose for collecting PI about you

  • The types of third parties with whom we share your PI

  • The specific pieces of PI we collect about you, in a readily-usable format—note that we will not disclose your actual Social Security number, driver’s license number or other government-issued identification number, financial account number, any health insurance or medical identification number, an account password, or security questions and answers

  • The types of PI that we disclosed about you for a business purpose, and the categories of third parties to whom we disclosed your PI

• You have the right to be informed about the PI that we collect about you at the time that or before we collect it. This is that notice.

• You have the right to request that we delete any PI about you that we have.

• You have the right to request a correction of any inaccurate information in the PI we collect about you.

• You have the right to stop us from sharing your PI to display advertisements to you based upon your activities, preferences, and interests.

• If we use your sensitive PI for purposes other than to render services or offer products to you, you will have the right to request that we limit the processing of your sensitive PI.

• You will not be discriminated against or penalized for exercising your rights to your PI, and we will honor your rights by not:

  • Denying you services,

  • Charging you different prices or rates for services,

  • Imposing penalties, or

  • Providing you with a different level or quality of services.

• Applicable law may require or permit us to decline your request. If we decline your request, we will tell you why and you may appeal this decision (see additional information in Appeals section below).

How to Exercise Your Rights

• You may exercise your rights by:

  • Calling us at 1-800-561-0861. Let us know you are calling about a “CPRA Request.”

  • Submitting your online request here.

• Only applies to https://careers.unitedhealthgroup.com: You may opt-out of the sharing or selling of your PI collected on your device by using our cookie management tool on our website and by submitting a request via the Do Not Share or Sell My Personal Information link on the website.

• You may be required to submit proof of your identity for these requests to be processed.

• We will not be able to comply with your request if we are unable to confirm your identity.

• You may designate an authorized agent to make a request on your behalf subject to proof of identity and authorization.

Timing

• Our responses to any of your requests for the information described above will be limited to information that we have collected in the preceding twelve (12) months before our receipt of your verified request. 

• We will acknowledge receipt of your request within 10 days of receipt of your submission. You will receive our response to your request within 45 days of your request, unless we provide you with notice that it will take more than 45 days to respond (in that case, we won’t take more than 90 days to respond). 

Appeals

• If the business denies any of your requests, you may appeal by:

  • Calling us at 1-800-561-0861. Let us know you are calling about a “CPRA Request.”

  • Submitting your online request here.

• We will respond to your appeal within 45 days of receipt, unless we notify you that we will require an additional 15 days to respond.

• If you remain concerned about the result of that appeal, you may contact the attorney general in your state of residency.

Contact Us

Please contact Employee Center at 1-800-561-0861 if you have any questions.

Last Revised: June 30, 2023.