Metacognitive Assignments to Learn Business Communications

Metacognition is a learning capacity that entails goal-orientation, self-awareness, and empathy.

Being goal-oriented requires us to be cognizant and focused on something we are trying to attain. Starting your workday with a main goal in mind and one or two subgoals that will move you toward that main goal requires us to make note of and keep track of steps we take along the way.

Remaining self-aware as you move throughout your workday situations/scenarios, being able to recognize your feelings and the resulting behaviors of those feelings gives you the opportunity to make decisions about how your behavior will help you move toward or away from your goals. We also must pay attention to others in our codependent spaces.

Empathy is the ability to recognize how others may be feeling. This gives insight into how to communicate with them so together you can accomplish your common objectives. Being a keen observer of your own and other’s actions is an important skill that improves self-regulation and emotional intelligence.

Lesson topic: BUSINESS COMMUNICATIONS

Lesson Plan A. Classifying Effective Behaviors in Business Meeting Video

While watching the video make a note of the actors’ prosocial and antisocial behaviors
Make a note of the various emotions that the actors’ transitions through various emotions
Make a note of how the actors are presenting themselves and the characteristics they display.
Classify these indicators as relative or not relative to the overall success of the business meeting.

Lesson Plan B. Summarizing Acronyms to Enhance Memory

Create an acronym for 4-5 qualities you would like to have/develop and use in your social interactions

For example: Friendly, confident, appreciative, elegant - F-a-c-e. Face

Lesson Plan A Business meeting video

Topic/Unit of Study Developing Metacognitive Skills

Length of Study One Week

What am I learning? Exercising metacognition in the workplace

Why am I learning it? To be successful in the workplace

How will I know I have learned it? By properly classifying the behaviors in the demonstration videos

Connection This lesson is connected to the previous weeks effective business writing lesson

Focus Activity Instructions:

Study the humorous meeting videos: https://youtu.be/K7agjXFFQJU https://youtu.be/u8Kt7fRa2Wc
While watching the video observe of the actors’ ineffective behaviors
Make a note of the effective behavior that should have been displayed
Make a note of the various emotions that the actors exhibit
Classify these behaviors and emotions as relative or not relative to the overall success of the business meeting.

Synchronous Activity Download and Read the 10 Principles of Modern Employee Communications

Asynchronous Activity Observe or recall examples of effective business interaction behaviors in your own workplace

Resources blog.smarp.com and download the ebook found under Resources, Library

Assessment Proper classification of actors’ behaviors

Lesson Plan B Summarizing Acronyms for memory

Topic/Unit of Study Developing Metacognitive Skills

Length of Study One Week

What am I learning? To summarize Business Communication Skills

Why am I learning it? In order to be successful in business relations

How will I know I have learned it? Ability to identify the effectiveness of business communications examples

Connection

Focus Activity Instructions:

Create an acronym for 4-5 qualities you would like to have/develop and use in your business or social interactions. Example: Friendly, confident, appreciative, elegant - F-a-c-e. Face

Assessment Share and enjoy